Technology improvements have eliminated the performance gap between laser and ink and the decision on a new printing device can now be made based on the total cost of ownership. Trouble is calculating the TCO!

Ever since the early 1980's, when personal computers first started to become an essential part of everyday work life, there's been talk of the paperless office. Now, here we are 40 years later, everyone's still talking about it, and we're still consuming vast amounts of paper...

In combination with improving the understanding of the collective role that small businesses play in a healthy economy, it is with the use of user-friendly, low-cost information technology systems that a small business positions itself to compete effectively with larger corporations and then complements this capability with its local presence and accessibility.

We are experiencing a period of rapid changes that are combining to disrupt conventional work practices as the conversion to a digital workplace occurs. This is particularly so within the office environment where there are a number of significant trends...